Booking Terms & Conditions for Treadstone157 Ltd trading as 62 Castle Street Hotel, with the company registration number of 12648446.
- Booking via our website or Hotel: We offer free cancellation up to 48 hours prior to the day of arrival.
- For group bookings or party suite cancellations, please contact the hotel directly.
- Any non-cancellable reservations (made within 48 hours prior to the day of arrival) are non-refundable or transferable.
- Booking via a third-party: For bookings made through an online booking platform (e.g. Booking.com, Expedia) or third-party travel professionals, please contact them directly for their terms and conditions. We have advised these companies of our cancellation policies.
ADDITIONAL TERMS
- £100 damage fee will be collected upon arrival by credit card.
- We are a non smoking hotel – if there is any evidence of smoking found, your deposit will be retained and further charges may be applied.
- Check out is 11am – if you do not comply with this – a late fee will be charged.
- Cash is not accepted at the property.
- Photo ID is needed for every guest (including children).
- We will not tolerate abusive behaviour, you will be asked to leave immediately with no refund given.
- Reduced rate rooms will have certain complimentary items removed.
- After 10pm no other guests are allowed in your hotel room except residents of the hotel.
If you have questions regarding our additional terms, please contact our support team for assistance on reception@62castlestreethotel.co.uk or the relevant hotel team directly.
Group Bookings
When booking a group booking, different policies and additional supplements will apply. Please contact our groups desk on 0151 725 1300 for details. Any group bookings made via our website will be held provisionally until the group terms are agreed and our contract signed. Payment of 50% will be required. We reserve the right to cancel group bookings made on the transient rates available through our website.
If you have questions regarding an upcoming reservation, please contact our support team for assistance reception@62castlestreethotel.co.uk or the relevant hotel team directly.
Contact Us
62 Castle Street Hotel, 62 Castle Street, Liverpool. L2 7LQ
Tel: 0151 725 1300 or email lreception@62castlestreethotel.co.uk
Opening Hours: 24 hours